Welcome to the World Credit Congress & Exhibition

Over the years, the World Credit Congress and Exhibition has established itself as the premier gathering for credit professionals worldwide. In 2007 the inaugural congress set the stage for Credit professionals from across the globe to gather and share insights, learn from each other and network with the best in the world. Since then the World Credit Congress has happened every second year, each time in a different continent. In 2009 in Ireland, 2011 in Australia, 2013 in Africa, 2016 in Romania, 2020 in South Africa. Each time thought leaders from around the Globe have shared their insights, Every second year credit professionals from diverse backgrounds and industries have converged at the World Credit Congress to connect, collaborate, and learn. From New York to London, Tokyo to Dubai, this global community has continued to grow, reinforcing the idea that credit knows no borders. Now, as we look ahead to the future, we are thrilled to unveil the theme for the 8th World Credit Congress and Exhibition in Orlando, Florida.

"Building a Global Credit Community"

wcce 2024 is Proudly Sponsored by

A message from our host

As CEO of Shergroup, the Official Organisers of the World Credit Congress and Exhibition, I am thrilled to invite you to attend the most anticipated global credit industry event of the year. World Credit Congress 2024 is taking place in Orlando from October 14th to 16th, 2024 and we’re inviting credit professionals at every level and from every type of industry background to come together as a community in the most visited place on earth – Orlando, Florida! Our exciting and progressive program, gives you an opportunity to hear about the latest trends and rub shoulders with industry professionals from around the world. Speakers from Europe, Canada, South America, South Africa, and Australia will share their thoughts on how the fundamental process of credit is working for them and how it can be adapted for your organization – wherever in the world you hail from.

The 2024 Congress is being hosted by Shergroup, based in Orlando and London. Shergroup has won its share of awards as it has trail blazed in the field of credit for over 25 years. In recent years Shergroup has been at the center of TV projects educating audiences on the enforcement of court judgments.
We’re preparing for this spectacular gathering of industry leaders, professionals, and innovators and we’re inviting you to take part in this interactive, informative and fun event – in Orlando. Hope to see you there!

Sincerely, Claire Sandbrook, CEO, Shergroup Host of the World Credit Congress & Exhibition 2024
Meet The WCCE

Steering Committee

The World Credit Congress and Exhibition (WCCE) is guided by a dedicated and accomplished Steering Committee, composed of esteemed professionals from around the world. These individuals bring a wealth of experience and expertise to the planning and execution of our congress. Get to know the members of the WCCE Steering Committee for 2024:​

Meet The Speakers of The World Credit Congress & Exhibition 2024

World Credit Congress and Exhibition Outline Program

We are thrilled to invite you to be part of the most anticipated global credit industry event of the year, the World Credit Congress and Exhibition, taking place in Orlando from October 14th to 16th, 2024.  

We have put together an exciting and progressive program of events with speakers come from Europe, Canada, South America, South Africa, and Australia to share with you their thoughts on how the fundamental process of credit is working for them and how it can be adapted for your organization – whether you call home as Florida, the United States, or any other place in the world.   

This year’s Congress promises three days of unparalleled learning, networking, and business opportunities, all while experiencing the vibrant city of Orlando.  We’re excited to share with you the program highlights that await you: 

8:00 AM - 9:00 AM | Registration and Welcome Breakfast

Location: Foyer

09:00 AM - 09:15 AM | Opening

Luis Eduardo Perez Mata – Founder of the WCCE
Location: Compass Ballroom

09:15 AM - 09:30 AM

Handing Over the Gavel from Dublin to the USA

    • Declan Flood – 7th WCCE in Dublin to 8th WCCE in USA

Welcoming of all to the 8th WCCE + House Rules

    • Claire Sandbrook – Shergroup as Hosts of the 8th WCCE

Introduce the MC for the 8th WCCE

    • Claire Sandbrook introduce Harry Strausser
09:30 AM - 10:00 AM | Keynote Address

In an increasingly interconnected world, the credit industry plays a vital role in shaping economies and communities. ACA International’s CEO, Scott Purcell is set to deliver a keynote address that promises to shed light on the richness of a global credit community and its far-reaching impact.

10:00 AM - 10:45 AM | International Feedback from the WCCE Team
  • Declan Flood         –  Ireland
  • Josef Bussuttil      –  Malta
  • Eugenè Joubert    –  South Africa
10:45 AM - 11:00 AM | Coffee Break
11:00 AM - 11:45 AM | Cross Cultural Credit Management

The panel discussion on Cross-Cultural Credit Management will provide valuable insights into global credit practices, emphasizing the importance of cultural understanding, technological adaptation, and strategic policy development in the ever-evolving credit landscape.

11:45 AM - 12:15 PM | Digital Transformation in Credit Management
  • Declan Flood– Irish Credit Management Training
  • Jason Hiland– Collaborationroom.Ai

 

12:15 PM - 13:00 PM | The Why, What, How and Where of Credit Management

Location: Compass Ballroom

  • Philip King – Philipking.net
  • Scott Purcell, CEO – ACA International
13:00 PM - 14:00 PM | Networking Lunch
14:00 PM - 14:45 PM | Regulatory Compliance and Credit Policy - The Global Discussion

This session promises to be a cornerstone event, bringing together industry experts to explore the intricate relationship between regulatory compliance and credit policy in an increasingly globalized financial landscape.

14:45 PM - 15:00 PM | Coffee Break
15:00 PM - 15:45 PM | Shaping the Future of Finance Leadership

Location: Compass Ballroom

  • Baiba Gaigra – IVANTI
  • Amanda Phelan – Bechtle Direct Ireland
15:45 PM - 16:30 PM | Developing Your Credit Team

Developing Your Credit TeamOne of the highlights of the congress will be a panel discussion on “Developing Your Credit Team,” featuring three distinguished experts in the field. This panel aims to provide valuable insights and actionable strategies for credit leaders looking to enhance their team’s performance and overall organizational success.

16:30 PM - 17:00 PM | Wrap Up Session

MC – Harry Strausser

19:00 PM | An Evening Cocktail Reception
8:00 AM - 9:00 AM | Registration and Welcome Breakfast

Location: Foyer

9:00 AM - 9:30 AM | Global Credit Risk Assessment Strategist

Industry professionals are eagerly anticipating the address by Gordon Cessford, Regional Director for North America at Atradius. With over 25 years of experience in the credit insurance industry, Cessford brings a wealth of knowledge and expertise to the table.

9:30 AM - 10:15 AM | Cyber Security and Fraud Prevention in the ARM Industry

Cybersecurity and Fraud Prevention in the Accounts Receivable Management IndustryThis is a crucial session on “Cybersecurity and Fraud Prevention in the Accounts Receivables Management Industry” presented by Wanda Borges. This timely presentation addresses the growing concerns in the Accounts Receivable Management (A.R.M.) industry regarding cyber threats and fraudulent activities.

10:15 AM - 11:00 AM | State of the Industry

Location: Compass Ballroom

Michael Lamm – Corporate Advisory

10:45 AM - 11:00 AM | Coffee Break
11:30 AM - 12:15 PM | Fintech and Disruptive Technologies in Credit Markets

Fintech and Disruptive Technologies in Credit MarketsThe World Credit Congress 2024, held in Orlando from October 14-16, promises to be a landmark event for credit professionals worldwide. One of the most anticipated sessions, “Fintech and Disruptive Technologies in Credit Markets – The Global Discussion,” will feature two industry leaders: Hanz Van Aardt of VoyagerNetz and Noy McDonald of My DSO Manager.

12:15 PM - 12:45 PM | Credit Scoring Innovations

Location: Compass Ballroom

Simon Marshall Co-Pilot and AICDP Member

12:45 PM - 13:15 PM | Role of International Credit Director

Mike Diette is International Credit Director of Harley Davidson Motor Company as well as being CEO of AICDP. He is an experienced International Credit Management professional, well versed in managing International Credit, Collections & Risk teams with the prime responsibilities of maximising revenue opportunities whilst managing risk in a fast paced, commercially focused business environment.

13:15 PM - 14:00 PM | Networking Lunch

Location: Onsite Dining Area

14:00 PM - 14:45 PM | B2B Credit Management Techniques

Location: Compass Ballroom

  • Bill Mann Joseph Mann & Creed
  • Wanda Borges Borges Law LLC
14:45 PM - 15:15 PM | Managing Credit in a Post Pandemic Economy

Location: Compass Ballroom

  • Claire Sandbrook Shergroup
  • Christy Barger Cornerstone Licensing
  • Jesse Ugwunwa Moniepoint Inc.
14:45 PM - 15:00 PM | Coffee Break
15:30 PM - 16:15 PM | The Neo Credit Age in Latin America

Location: Compass Ballroom

Luis Eduardo Perez Mata – Crevolution

16:15 PM - 17:00 PM | The Impact of Financial Action Task Force - FATF

Location: Compass Ballroom

Eugene Joubert Corporate Rebels

17:00 PM - 17:15 PM | Wrap Up Session

Location: Compass Ballroom

MC – Harry Strausser

18:30 PM | Pre-dinner drinks to the Credit Awards
19:00 PM | Introducing the Inaugural Global Credit Awards

Location: Compass Ballroom

8:00 AM - 9:00 AM | Registration & Breakfast
9:00 AM - 9:30 AM | Congress Remarks by the Host and MC of the 8th WCCE

Host- Claire Sandbrook

MC – Harry Strausser

9:30 AM - 10:15 AM | Summary of the Topics and Take Aways

The WCCE Host Team

10:30 AM - 11:30 AM | Shaping the Future of Credit Management | Staying Healthy

Complimentary Yoga Session and Managing Your Weight Session | Free to All Attendees and Significant Others

10:30 AM - 11:30 AM | Knights of the Round Table

Attendance by invitation only

12:00 PM - 13:00 PM | Closing Ceremony and Remarks

Luis Eduardo Perez Mata – Crevolution

Please note the program is subject to change as the event date approaches.

Visit Us

Orlando USA

Call Us

+1 843 631 3613

Mail Us

wcce2024@shergroup.com