The entire programme is designed to stimulate the exchange of know-how at an international level and the importance of credit will be reinforced and supported. The WCCE is conceived as an open space for the free exchange of ideas, the promotion of innovation and the support for co-operative business. The aim of the congress is to strengthen the credit culture and to promote new information, to explore advances in technology by associating them to the credit industry in the world. The congress will satisfy the business, social and human interests of all participants through a series of informative presentations.

OBJECTIVE ...... to give delegates an overview of “todays” trends in Credit and Recoveries around the globe.

08:00 - 08:45Registration

08:45 - 09:00
... Welcoming - Congress Director - Eugenè Joubert
09:00 - 09:15Opening - Founder of the WCCE - Luis Eduardo Perez Mata

09:15 - 09:45
WCCE Keynote address - Dawie van der Merwe
… … … … …… Put Credibility into Debt Rescue - the Ugly, the Bad and the Good

09:45 - 10:15
The European Credit Environment - Never a Dull Moment?
… … … …… …
President of FECMA - Josef Busuttil

10:15 - 11:00Coffee Break

11:00 - 11:30
The African Credit Environment - Culture eats Strategy for Breakfast
… … … …… …
South Africa - Shaun Wessels

11:30 - 12:00
A Canadian perspective - Is the Great White North going South?
… … … …… …
Canada - Tim Paulsen

12:00 - 12:30
Uniqueness of the South African Market - Challenge or Opportunity?
… … … …… …
South Africa - Marina Short

12:30 - 13:45 Lunch Break

13:45 - 14:15
The Central and Eastern Europe Credit Environment - Crisis, what crisis?
… … … …… … Possible impact of a global recession
… … … …… … Czech Republic - Mark Harrison

14:15 - 14:45
The Latin America Credit Environment - From Past Due To Future Challenges
… … … …… … Mexico - Luis Eduardo Perez Mata

14:45 - 15:15
The UK and Irish Credit Environment - Brexit and NO Breakfast!
… … … …… … Ireland - Declan Flood

15:15 - 15:45
Geolocation Solutions & Insights - Don’t get caught in the eye of the storm
… … … …… … CEO and co-founder of AfriGIS - Charl Fouchè

15:45 … … … …Refreshments

OBJECTIVE ...... to drill into “todays” Credit and Recovery practices, exploring new practical tips and tools around the globe.

08:00 - 08:30Morning Coffee

08:30 - 08:45
Welcoming - Congress Director - Dr Tjaart van der Walt

08:45 - 09:15
How would Confucius collect a past-due Invoice?
… … … …… …
How about Donald Trump, Nelson Mandela, Sigmund Freud and others?
… … … …… …
CEO of TR Paulsen & Associates - Tim Paulsen

09:15 - 09:45
Business Data and Operations - the growing Disconnect!
… … … …… …
Head of Credit Solutions at Principa - Thomas Maydon

09:45 - 10:15
The evolution - society and credit
… … … …… … Head of Credit Analytics at XDS, a member of the EOH Group - Ryan Smith

10:15 - 10:45Coffee Break

10:45 - 11:15
The Future of Collections - a Customer experience
… … … …… …
President of the ICM Mexico - Luis Eduardo Perez Mata

11:15 - 11:45
Debt measure against GDP - we need a new prescription!
… … … …… … Economist and Researcher - Johann van Tonder

11:45 - 12:15
Partnering with a Credit Bureau - don’t buy off the standard menu
… … … …… …
Head: Commercial Analytics at Experian - Daniel Webb

12:15 - 13:30Lunch Break

13:30 - 14:00
Crowd-Lending on a Digitised Platform - is this the future?
… … … …… … Chief Operations Officer - EMEA - Manuel Gallo

14:00 - 14:30
Reduce your workload : Increase your Results and Recognition - essential learning for Credit Managers
… … … …… … Chief Executive of the Irish Institute of Credit Management - Declan Flood

14:30 - 15:00
It’s 2020! - Relationship Management is the way forward in credit and collections
… … … …… … Director General Malta Institute of Credit Management - Josef Busuttil

15:00 - 15:30Intelligent Operations - Partnering for Success
… … … …… … CCO of SSD - Gareth Levinsohn

15:30 - 16:00
Sharing is Caring - the WCCE motto
… … … …… … Chairman of Corporate Rebels - Hosts of the 6th WCCE - Eugenè Joubert

16:00
… … … …Refreshments

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