Program

World Credit Congress and Exhibition Outline Program

We are thrilled to invite you to be part of the most anticipated global credit industry event of the year, the World Credit Congress and Exhibition, taking place in Orlando from October 14th to 16th, 2024.

We have put together an exciting and progressive program of events with speakers come from Europe, Canada, South America, South Africa, and Australia to share with you their thoughts on how the fundamental process of credit is working for them and how it can be adapted for your organization – whether you call home as Florida, the United States, or any other place in the world.

This year’s Congress promises three days of unparalleled learning, networking, and business opportunities, all while experiencing the vibrant city of Orlando. We’re excited to share with you the program highlights that await you:

8:00 AM - 9:00 AM | Registration and Welcome Breakfast

Location: Foyer

09:00 AM - 09:15 AM | Opening

Luis Eduardo Perez Mata – Founder of the WCCE
Location: Compass Ballroom

09:15 AM - 09:30 AM

Handing Over the Gavel from Dublin to the USA

- Declan Flood – 7th WCCE in Dublin to 8th WCCE in USA

Welcoming of all to the 8th WCCE + House Rules

- Claire Sandbrook – Shergroup as Hosts of the 8th WCCE

Introduce the MC for the 8th WCCE

- Claire Sandbrook introduce Harry Strausser

09:30 AM - 10:00 AM | Keynote Address

In an increasingly interconnected world, the credit industry plays a vital role in shaping economies and communities. ACA International’s CEO, Scott Purcell is set to deliver a keynote address that promises to shed light on the richness of a global credit community and its far-reaching impact.

10:00 AM - 10:45 AM | International Feedback from the WCCE Team

Declan Flood – Ireland
Josef Bussuttil – Malta
Eugenè Joubert – South Africa

10:45 AM - 11:00 AM | Coffee Break

11:00 AM - 11:45 AM | Cross Cultural Credit Management

The panel discussion on Cross-Cultural Credit Management will provide valuable insights into global credit practices, emphasizing the importance of cultural understanding, technological adaptation, and strategic policy development in the ever-evolving credit landscape.

11:45 AM - 12:15 PM | Digital Transformation in Credit Management

Declan Flood– Irish Credit Management Training
Jason Hiland– Collaborationroom.Ai

12:15 PM - 13:00 PM | The Why, What, How and Where of Credit Management

Location: Compass Ballroom

Philip King – Philipking.net
Scott Purcell, CEO – ACA International

13:00 PM - 14:00 PM | Networking Lunch

14:00 PM - 14:45 PM | Regulatory Compliance and Credit Policy - The Global Discussion

This session promises to be a cornerstone event, bringing together industry experts to explore the intricate relationship between regulatory compliance and credit policy in an increasingly globalized financial landscape.

14:45 PM - 15:00 PM | Coffee Break

15:00 PM - 15:45 PM | Shaping the Future of Finance Leadership

Location: Compass Ballroom

Baiba Gaigra – IVANTI
Amanda Phelan – Bechtle Direct Ireland

15:45 PM - 16:30 PM | Developing Your Credit Team

One of the highlights of the congress will be a panel discussion on “Developing Your Credit Team,” featuring three distinguished experts in the field. This panel aims to provide valuable insights and actionable strategies for credit leaders looking to enhance their team’s performance and overall organizational success.

16:30 PM - 17:00 PM | Wrap Up Session

MC – Harry Strausser

19:00 PM | An Evening Cocktail Reception

8:00 AM - 9:00 AM | Registration and Welcome Breakfast

Location: Foyer

9:00 AM - 9:30 AM | Global Credit Risk Assessment Strategist

Industry professionals are eagerly anticipating the address by Gordon Cessford, Regional Director for North America at Atradius. With over 25 years of experience in the credit insurance industry, Cessford brings a wealth of knowledge and expertise to the table.

9:30 AM - 10:15 AM | Cyber Security and Fraud Prevention in the ARM Industry

Location: Compass Ballroom

Wanda Borges – Borges Law LLC

10:15 AM - 11:00 AM | State of the Industry

Location: Compass Ballroom

Michael Lamm – Corporate Advisory

10:45 AM - 11:00 AM | Coffee Break

11:30 AM - 12:15 PM | Fintech and Disruptive Technologies in Credit Markets

Location: Compass Ballroom

Bertrand Mazuir – My DSO Manager
Hanz Van Aardt – VoyagerNetz

12:15 PM - 12:45 PM | Credit Scoring Innovations

Location: Compass Ballroom

Simon Marshall – Co-Pilot and AICDP Member

12:45 PM - 13:15 PM | Role of International Credit Director

Mike Diette is International Credit Director of Harley Davidson Motor Company as well as being CEO of AICDP. He is an experienced International Credit Management professional, well versed in managing International Credit, Collections & Risk teams with the prime responsibilities of maximising revenue opportunities whilst managing risk in a fast paced, commercially focused business environment.