Program

World Credit Congress and Exhibition Outline Program

We are thrilled to invite you to be part of the most anticipated global credit industry event of the year, the World Credit Congress and Exhibition, taking place in Orlando from October 14th to 16th, 2024.  

We have put together an exciting and progressive program of events with speakers come from Europe, Canada, South America, South Africa, and Australia to share with you their thoughts on how the fundamental process of credit is working for them and how it can be adapted for your organization – whether you call home as Florida, the United States, or any other place in the world.   

This year’s Congress promises three days of unparalleled learning, networking, and business opportunities, all while experiencing the vibrant city of Orlando.  We’re excited to share with you the program highlights that await you: 

3:00 PM - 6:00 PM | Exhibitor Stand Setup

Location: Compass Ballroom 

5:30 PM | Welcome Dinner

Location: Seagrass Dining Room & Terrace

8:00 AM - 9:00 AM | Congress Breakfast served

Location: Vacation Room

8.30 AM – 9.00 AM | Registration

Location: Compass Ballroom Foyer

09:00 AM - 09:15 AM | Opening Ceremony

Luis Eduardo Perez Mata – Founder of the WCCE
Location: Compass Ballroom

09:15 AM - 09:30 AM | Handing Over the Gavel from Dublin to the USA

Declan Flood – 7th WCCE in Dublin to 8th WCCE in USA

Welcoming of all to the 8th WCCE + House Rules

    • Claire Sandbrook – Shergroup as Hosts of the 8th WCCE

Introduce the MC for the 8th WCCE

    • Claire Sandbrook introduce Harry Strausser
09:30 AM - 10:00 AM | Keynote Address

In an increasingly interconnected world, the credit industry plays a vital role in shaping economies and communities. ACA International’s CEO, Scott Purcell is set to deliver a keynote address that promises to shed light on the richness of a global credit community and its far-reaching impact.

10:00 AM - 10:45 AM | International Feedback from the WCCE Team
  • Declan Flood         –  Ireland
  • Josef Bussuttil      –  Malta
  • Eugenè Joubert    –  South Africa
10:45 AM - 11:00 AM | Coffee Break
11:00 AM - 11:45 AM | Cross Cultural Credit Management

The panel discussion on Cross-Cultural Credit Management will provide valuable insights into global credit practices, emphasizing the importance of cultural understanding, technological adaptation, and strategic policy development in the ever-evolving credit landscape.

11:45 AM - 12:15 PM | Digital Transformation in Credit Management
  • Declan Flood– Irish Credit Management Training
  • Jason Hiland– Collaborationroom.Ai

 

12:15 PM - 1:00 PM | The Why, What, How and Where of Credit Management

Location: Compass Ballroom

  • Philip King – Philipking.net
  • Scott Purcell, CEO – ACA International
1:00 PM - 2:00 PM | Networking Lunch
2:00 PM - 2:45 PM | Regulatory Compliance and Credit Policy - The Global Discussion

This session promises to be a cornerstone event, bringing together industry experts to explore the intricate relationship between regulatory compliance and credit policy in an increasingly globalized financial landscape.

2:45 PM - 3:15 PM | Managing Credit in a Post-Pandemic Economy
  • Claire Sandbrook
  • Christy Barger
  • Jesse Ugwunwa
  • Henry Veasley III
3:15 PM - 4:00 PM | Shaping the Future of Finance Leadership

Location: Compass Ballroom

  • Baiba Gaigra – IVANTI
  • Amanda Phelan – Bechtle Direct Ireland
4:00 PM - 4:45 PM | Developing Your Credit Team Panel

Developing Your Credit TeamOne of the highlights of the congress will be a panel discussion on “Developing Your Credit Team,” featuring three distinguished experts in the field. This panel aims to provide valuable insights and actionable strategies for credit leaders looking to enhance their team’s performance and overall organizational success.

4:45 PM - 5:00 PM | Wrap Up Session

MC – Harry Strausser

7:00 PM | Cocktail Reception

Dress Code | Hawaiian Shirt or “5 o’clock anywhere” attire! 

Special Prize | Best Hawaiian Shirt

8:00 AM - 9:00 AM | Congress Breakfast

Location: Seagrass Dining Room & Terrace

8.45 AM – 9.00 AM | Registration

Compass Ballroom Foyer for Day 2 Attendees

9:00 AM - 9:30 AM | Global Credit Risk Assessment Strategist

Industry professionals are eagerly anticipating the address by Gordon Cessford, Regional Director for North America at Atradius. With over 25 years of experience in the credit insurance industry, Cessford brings a wealth of knowledge and expertise to the table.

9:30 AM - 10:15 AM | Cyber Security and Fraud Prevention in the ARM Industry

Cybersecurity and Fraud Prevention in the Accounts Receivable Management IndustryThis is a crucial session on “Cybersecurity and Fraud Prevention in the Accounts Receivables Management Industry” presented by Wanda Borges. This timely presentation addresses the growing concerns in the Accounts Receivable Management (A.R.M.) industry regarding cyber threats and fraudulent activities.

10:15 AM - 11:00 AM | The State of the US Debt Collection Industry

Location: Compass Ballroom

Michael Lamm – Corporate Advisory

11:00 AM - 11:30 AM | Fintech and Disruptive Technologies in Credit Markets

Fintech and Disruptive Technologies in Credit MarketsThe World Credit Congress 2024, held in Orlando from October 14-16, promises to be a landmark event for credit professionals worldwide. One of the most anticipated sessions, “Fintech and Disruptive Technologies in Credit Markets – The Global Discussion,” will feature two industry leaders: Hanz Van Aardt of VoyagerNetz and Noy McDonald of My DSO Manager.

11:30 AM - 12:15 PM | Credit Scoring Innovations

Location: Compass Ballroom

Simon Marshall Co-Pilot and AICDP Member

12:15 PM - 12:45 PM | Role of International Credit Director

Mike Diette is International Credit Director of Harley Davidson Motor Company as well as being CEO of AICDP. He is an experienced International Credit Management professional, well versed in managing International Credit, Collections & Risk teams with the prime responsibilities of maximising revenue opportunities whilst managing risk in a fast paced, commercially focused business environment.

1:00 PM - 2:00 PM | Networking Lunch

Location: Onsite Dining Area

2:00 PM - 2:45 PM | B2B Credit Management Techniques

Location: Compass Ballroom

  • Bill Mann Joseph Mann & Creed
  • Wanda Borges Borges Law LLC
2:45 PM - 3:15 PM | Managing Credit in a Post Pandemic Economy

Location: Compass Ballroom

  • Claire Sandbrook Shergroup
  • Christy Barger Cornerstone Licensing
  • Jesse Ugwunwa Moniepoint Inc.
3:15 PM - 4:00 PM | The Neo Credit Age in Latin America

Location: Compass Ballroom

Luis Eduardo Perez Mata – Crevolution

4:00 PM - 4:45 PM | The Impact of Financial Action Task Force - FATF

Location: Compass Ballroom

Eugene Joubert Corporate Rebels

4:45 PM - 5:00 PM | Wrap Up Session

Location: Compass Ballroom

MC – Harry Strausser

6:30 PM | Drinks on the Patio
7:00 PM | Gala Credit Awards Dinner

Dress Code | Smart Casual or as Dressy as You Like – but no Black ties please!

8:00 AM - 9:00 AM | Congress Breakfast

Location: Seagrass Dining Room & Terrace

9:00 AM - 10:15 AM | Congress Remarks & Summary Sessions

Host- Claire Sandbrook

MC – Harry Strausser

10:30 AM - 11:30 AM | Knights of the Round Table Session

The WCCE Host Team

10:30 AM - 11:30 AM | Shaping Up Session

Including Nutrional advice from Dr Mrunal Patel and Yoga Session from Brian and Karen Friedman of Redefined Yoga for those not attending the Knights of the Round Table 

Special Prize | Best Yoga Outfit Competition
12:00 PM - 1:00 PM | Closing Ceremony & Networking

Luis Eduardo Perez Mata – Crevolution

1:00 PM - 3:00 PM | “It’s a Wrap” Brunch, bringing the Congress to a close

Please note the program is subject to change as the event date approaches.

Visit Us

Orlando USA

Call Us

+1 843 631 3613

Mail Us

wcce2024@shergroup.com