Developing Your Credit Team | An interactive Panel discussion at World Credit Congress 2024, 14-16 October in Orlando.
The upcoming World Credit Congress 14-16 October in Orlando promises to be an enlightening event for professionals in the credit industry. One of the highlights of the congress will be a panel discussion on “Developing Your Credit Team,” featuring three distinguished experts in the field. This panel aims to provide valuable insights and actionable strategies for credit leaders looking to enhance their team’s performance and overall organizational success.
Meet the Panellists
The panel brings together a diverse group of professionals with extensive experience in credit management, organizational development, and industry leadership:
Kelli Van Cleave |
With over 27 years of experience in the ARM Industry, Kelli is a leading expert in organizational development and training. As the Director of Education for ACA International and Owner of Athena Tactical Solutions, she specializes in creating agile new-hire training programs and improving employee development, engagement, and company culture.
Sue Chapple |
Sue brings more than 30 years of experience in credit management and collections to the panel. As the Chief Executive of the Chartered Institute of Credit Management (CICM), she has been at the forefront of industry developments since April 2020.
Luke Sculthorp |
With over 15 years of experience in credit management and financial services, Luke serves as the Head of Strategic Relations at CICM. His background in credit risk assessment and business development at companies like Experian and Graydon UK makes him a valuable contributor to the discussion.
Key Discussion Topics
The panel will explore several crucial aspects of developing effective credit teams:
The Role of Associations in Educational Journeys
One of the primary focuses of the discussion will be how industry associations can support continuous learning and development for credit professionals. The panellists are expected to highlight the importance of leveraging available resources from associations.
This topic is particularly relevant as the credit industry continues to evolve rapidly. Associations play a vital role in keeping professionals updated on the latest trends, regulations, and best practices. Attendees can expect to gain insights on:
– Identifying and utilizing educational resources offered by industry associations
– Incorporating association-provided materials into training programs
– Encouraging team members to engage with professional associations for networking and knowledge-sharing opportunities
Best Practices in Credit Team Development
Drawing from their extensive experience, each panellist will share personal strategies and best practices for developing high-performing credit teams. This section of the discussion is likely to cover:
– Effective onboarding techniques for new team members
– Ongoing training and skill development programs
– Fostering a culture of continuous learning within credit departments
– Mentorship and leadership development initiatives
– Balancing technical skills with soft skills in team development
ROI of Developing Credit Teams
The panel will explore the broader return on investment (ROI) of investing in team development. This discussion is crucial for credit leaders who need to justify training and development budgets to senior management. Attendees can expect insights on:
– Quantifying the impact of team development on organizational performance
– Long-term benefits of investing in employee growth
– Case studies demonstrating successful team development initiatives
– Strategies for measuring and reporting the ROI of training programs
Interactive Audience Engagement
To enhance the learning experience, the panel plans to incorporate interactive elements, allowing attendees to contribute questions. This approach will:
– Encourage knowledge sharing among industry professionals
– Provide diverse perspectives on team development strategies
– Create networking opportunities for attendees
Actionable Takeaways
A key focus of the panel will be providing attendees with practical, implementable strategies. The panellists aim to go beyond theoretical concepts and offer concrete steps that credit leaders can take to enhance their team’s performance. Attendees can expect to leave with:
– Specific tools and techniques for team development
– Implementation strategies for various organizational sizes and structures
– Tips for overcoming common challenges in team development
– Resources for further learning and development
Why This Panel Matters
The “Developing Your Credit Team” panel is particularly timely given the current state of the credit industry. As businesses navigate economic uncertainties, regulatory changes, and technological advancements, having a well-trained, adaptable credit team is more crucial than ever.
The diverse backgrounds of the panellists ensure a comprehensive discussion that covers various aspects of team development. Kelli Van Cleave’s expertise in organizational development and training, combined with her background in human performance technology, will provide insights into cutting-edge training methodologies. Sue Chapple’s extensive experience in credit management and her current role at CICM will offer a broad industry perspective on team development trends. Luke Sculthorp’s background in credit risk assessment and strategic relations will add valuable insights on aligning team development with organizational goals.
The “Developing Your Credit Team” panel at the World Credit Congress in Orlando promises to be an invaluable session for credit professionals at all levels. By focusing on practical strategies, industry trends, and the long-term benefits of team development, the panel aims to equip attendees with the knowledge and tools needed to build high-performing credit teams.
As the credit industry continues to evolve, the insights shared in this panel discussion will be crucial for organizations looking to stay competitive and efficient. Whether you’re a seasoned credit manager or new to a leadership role, this panel offers an opportunity to learn from industry experts, share experiences with peers, and gain actionable strategies for developing your credit team.
The World Credit Congress serves as a premier platform for credit professionals to network, learn, and stay updated on industry trends. This panel discussion on team development is just one of the many valuable sessions that attendees can look forward to at the congress. As the credit industry faces new challenges and opportunities, events like WCCE24 play a crucial role in shaping the future of credit management and ensuring that professionals are well-equipped for success.
The World Credit Congress takes place 14-16 October in Orlando. To book your space or find out more visit worldcreditcongress.com
