WHAT we are going to do and WHEN

The entire programme is designed to stimulate the exchange of know-how at an international level and the importance of credit will be reinforced and supported. The WCCE is conceived as an open space for the free exchange of ideas, the promotion of innovation and the support for co-operative business. The aim of the congress is to strengthen the credit culture and to promote new information, to explore advances in technology by associating them to the credit industry in the world. The congress will satisfy the business, social and human interests of all participants through a series of informative presentations.

Day ONE - 11 October 2022

OBJECTIVE presenters to give delegates an overview of the current realities and what is required to deliver excellence in Credit Management into the future.

08:00 - 08:50Registration and Morning Coffee

08:50 - 09:00 ... House Rules
… … … …… … Marc Coleman - Moderator for day ONE
09:00 - 09:10
... Handing over of the Gavel
… … … …… … … … Eugenè Joubert - Host of the 2013 and 2020
… … … …… … … … Declan Flood host of 2009 and now hosting 2022
09:10 - 09:20….Opening of the 7th World Credit Conference and Exhibition
… … … …… … Luis Eduardo Perez Mata - Founder of the WCCE
09:20 - 09:40
The Future of International Financial Services in Ireland
… … … …… .…Minister Sean Fleming - Minister of State at the Department of Finance
09:40 - 10:20….Actionable Economic Update
… … … …… … … … Markus Kuger - Freelance economist and is also the Chief Economic Advisor of Baker Ing
… .… ………/ .… .…. Marc Coleman - Author and Economics Editor
10:20 - 10:40 The importance of Networking
… … … …… … Sue Chapple - Chief Executive of the Chartered Institute of Credit Management

10:40 - 11:10
Coffee Break - Visit the Exhibition Stands

11:10 - 11:40 Order to Cash - Best Practices for High Performing Teams
… … … …… …
Chris Sanders - Fellow of the Chartered Institute of Credit Management
11:40 - 12:00 Ireland for Law
… … … …… … Jason Harte - Partner in Mason Hayes & Curran
12:00 - 12:30
Five mistakes collection professionals NEVER make
… … … …… …
Tim Paulsen - CEO TR Paulsen and Associates

12:30 - 14:00 Lunch Break - Credit Team Awards

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We all know that working in Credit is challenging. We know that every single day the Credit Teams must show results, keep customers happy and improve the cash flow. These efforts are often unrecognised. Once a year we look to put this right and recognise Credit Professionals for the great job they are doing by handing over the Credit Team Awards.

14:00 - 14:30 Knowing the Unknowns
… … … …… … … … If a Hacker looks at your Bureau Profile - what do they see?
… … … …… … … …
Marina Short - CEO of CPB SA
… … … …… … … … You don’t know the risk that you don’t know - so track the unknown
… … … …… … … …
Charl Fouchè - COO of AfriGIS SA
14:30 - 15:10
International Cooperation and Best Practice
… … … …… … … … Luis Eduardo Perez Mata - Presidente of ICM
… … … …… … … … Ludo Theunissen - President of the Instituut voor Kredietmanagement, the Belgian Association for Credit managers
… … … …… … … … President of the Federation of European Credit Management Associations
… … … …… … … … Chris Sanders - A Fellow of the Chartered Institute of Credit Management

15:10 - 15:30 Refreshments - Visit the Exhibition Stands

15:30 - 16:15The Future of Credit
… … … …… … … … Simon Marshall - Executive Committee of the Association of International Credit Directors and Professionals
… … … …… … … … Bill Dunlop - President of The Association of International Directors & Professionals
… … … …… … … … Richard Talboys – Executive Director - Financial Solutions Credit & Political Risks at Willis Towers Watson
… … … …… … … … Emma Caister - International Business Director at Graydon

16:15 - 16:55 Bringing Excitement and Passion for Credit
… … … …… … … …
Philip King - Past Chief Executive of the Chartered Institute of Credit Management
… … … …… … … … Josef Busuttil - Director General MACM
… … … …… … … … Sharon Farrell - Owner of FACE Credit Consultancy

16:55 > …… … Closing of Day One - Drinks reception for delegates at the Aviva Stadium.

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The Drinks Reception is kindly sponsored by FIS.
FIS GETPAID is a fully integrated credit and collections management solution that gives you visibility and control across the credit-to-cash cycle. It drives automation and workflow across the credit-to-cash process and embeds artificial intelligence (AI) into every element giving you a foundation for continuous improvement in working capital and cash flow.

19:00 … … … …Irish Night Out
… ..…. ….. … …Optional event - not included in your WCCE registration. You need to book your own tickets to this event.

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The "Johnnie Fox's Hooley Show" is famous throughout Ireland and abroad for its originality and unique atmosphere. Our guests are treated to a four-course meal where they can savour our seafood dishes as well as our general cuisine. The meal is followed by a live music session where our top acts play lively Irish music, ranging from traditional and folk, to ballads and sing along pieces. …… booking link

Day TWO - 12 October 2022

OBJECTIVE to get a practical insight into the Technologies and AI capabilities that are available to assist in the effective Management of Credit.

08:00 - 09:00 Morning Coffee

09:00 - 09:15House Rules
… … … …… … Moderator for day TWO - Marc Coleman
09:00 - 09:15
Introduction to Technology in Credit
… … … …… …
Paul Sweeney - Co-Founder and Head of Product at Webio
09:15 - 09:45How AI Assistants Will Extend The Digital Advantage
… … … …… …
Cormac O'Neill - CEO and Co-Founder of Webio
09:45 - 10:25 How Finance Customers are Innovating with AI: adoption patterns, lessons learned, key success factors
… … … …… …
Salman Taherian - AI solutions specialist

10:25 - 11:00Coffee Break - Visit the Exhibition Stands

11:00 - 11:50Credit and Collections - The AI Game Changer - Where Is AI Impacting Today and Where Will It Impact Tomorrow?
… … … ………… … Róise Cunningham - Director - Data & Analytics at EY Ireland
… … … ………… … Terry Franklin - Qualco (EVP at Qualco Technology) Greece
… … … ………… … Eric Robson - Director of Data Analytics, Artificial Intelligence, and Automation, at Sun Life
… … … ………… … David Bowman - CTO of InvoiceFair … ……
11:50 - 12:30
Changing Standards in Credit - Open Payments, Open Banking and Standards in AI
… … … ………… …
Dan Blagojevic - Optimapartners, UK
… … … ………… … Medb Corcoran - Managing Director, Accenture Labs
… … … ………… … Dr. Markus Helfert - Director of Empower – The Data Governance Research Programme

12:30 - 13:30 Lunch Break - Visit the Exhibition Stands

13:30 - 14:00What to do if you are the 43rd most difficult country to do Debt Collection in
… … … …… … Eugenè Joubert - Chairman of Corporate Rebels SA
14:00 - 14:20
Risk based Collections with Artificial Intelligence
… … … …… …
Keith Cowart - Market Owner for Receivables within FIS’ B2B Division
14:20 - 14:40AR moves to a different beat
… … … …… …
Brian Morgan - BlackLine
14:40 - 15:00Global payment trends and the impact on Credit
… … … …… …
Greg Coulter - CEO of Cashbook

15:00 - 15:20 Refreshments - Visit the Exhibition Stands

15:20 - 16:00
Guidelines for Implementing Technology
… … … ………… … Mary O’Connell - Director Of Operations Capita Customer Solutions
… … … ………… … Evelyne Legaux - Founder & Managing Director of Finance OTC Consulting Ltd,

16:00 - 16:20
….Closing Address - Wrap-up of the WCCE 2022
… … … …… … Declan Flood
… … … …… … and
… … … …… … Luis Eduardo Perez Mata

The future of credit is today and you can be a part of it
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WCCE 2022

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